Privacy policy

This Privacy Policy applies to www.jaipurmetals.com, operated by Vijai Enterprises (Jaipur Metals). By using our site and placing orders, you agree to the practices described below.

1. Who We Are

Vijai Enterprises, trading as Jaipur Metals, operates www.jaipurmetals.com — an online store selling brass idols, religious figurines, copper bottles, utensils, and decorative metalware. GSTIN: 08DQFPS8829P1ZO.

Contact: jaipurmetals@outlook.com | +91 98847 00933

2. Information We Collect

  • Personal: Name, email, phone number
  • Address: Shipping and billing address, PIN code, country
  • Payment: We do NOT store card/UPI data (PCI-DSS compliant)
  • Device/Usage: IP address, browser type, pages visited (via cookies)
  • Order Data: Products purchased, order values, return/refund history

3. How We Use Your Information

  • To process and fulfil domestic and international orders
  • To send order confirmations, shipping updates, and GST-compliant invoices
  • To process returns, replacements, and refund requests
  • To respond to customer support queries
  • To comply with GST and applicable Indian tax regulations
  • To send promotional communications (you may opt out at any time)

4. Payment Processing 

All transactions are processed through a PCI-DSS compliant payment gateway. We accept Credit/Debit Cards, Net Banking, and UPI/QR Code. We never store your payment credentials on our servers.

5. Data Sharing

We do not sell or rent your data. Shared only with:

  • Courier/logistics partners (for order delivery, domestic and international)
  • Payment Gateway (payment processing)
  • Shopify Inc. (e-commerce platform provider)
  • Government/tax authorities as required under Indian law

6. Cookies

We use cookies to maintain your cart, analyse site traffic, and personalise your experience. You may disable cookies in your browser settings, though some features may be affected.

7. International Orders

Data from international customers may be processed in India. By placing an order, you consent to this transfer in accordance with applicable laws.

8. Data Retention

Order and transaction data is retained for a minimum of 7 years as required under Indian GST law. Marketing data can be deleted on request.

9. Your Rights

  • Access or correct your personal data
  • Opt out of marketing communications
  • Request deletion of non-statutory personal data

Write to us at jaipurmetals@outlook.com to exercise these rights.

10. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised date. Continued use of www.jaipurmetals.com constitutes acceptance of the updated policy.

11. Contact Us

Email: jaipurmetals@outlook.com
Phone: +91 98847 00933
Website: www.jaipurmetals.com